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Top Stories by PagerDuty Blog

The Chatbots Are Taking Over! By Christopher Tozzi Wouldn't it be great if there were tiny robots that kept track of what you were thinking, then helped you implement your plans automatically? Well, if you're an admin responsible for monitoring infrastructure, they exist. They're called chatbots, and they are the key to leveraging ChatOps in order to optimize your monitoring and incident management workflow. This post explains what chatbots and ChatOps do and why they're so valuable for organizations that are adopting DevOps practices. Defining Chatbots A "chatbot" can mean different things to different people. Broadly defined, a chatbot is any type of program that "talks" to humans. Chatbots have been around for a long time. If you grew up in the era when AOL still ruled the Internet, for example, you probably remember SmarterChild, a chatbot for the AIM instant me... (more)

A Developer’s Perspective | @DevOpsSummit #DevOps #APM #Monitoring

A Developer's Perspective By Eric Sigler "Walking over to the Ops room - I don't feel like I ever need to do that anymore." In the run up to our latest release of capabilities for developers, I sat down with David Yang, a senior engineer here at PagerDuty who's seen our internal architecture evolve from a single monolithic codebase to dozens of microservices. He's the technical lead for our Incident Management - People team, which owns the services that deliver alert notifications to all 8,000+ PagerDuty customers. We sat down and talked about life after switching to teams owni... (more)

Smart Devices, Smarter Monitoring | @ThingsExpo #IoT #M2M #APM #Monitoring

Smart Devices, Smarter Monitoring By Michael Churchman Smart devices require smart monitoring. That's not a platitude. It's an imperative. In fact, the smarter the device, the smarter you need to be about monitoring it. Why You Should Monitor As headlines have shown, unmonitored, unprotected smart devices may be a disaster (or a DDoS attack) just waiting to happen. Consider the following: Smart devices can be hacked Last year's wave of DDoS attacks was a wake-up call. Many smart devices have little or no built-in security, and that combined with wireless communication and the soph... (more)

IoT #Monitoring Challenges | @ThingsExpo @PagerDuty #IoT #APM #AI #ML

The IoT and Next-Generation Monitoring Challenges By Zachary Flower We're living in the future. Thanks to the Internet of Things (IoT), our world is more automated and connected than ever before. Just about everything, from cars to refrigerators, to coffee machines, has the ability to connect to the Internet, allowing us to micromanage each individual device. This type of automation is an exciting direction for the world to be moving in and the benefits it brings to businesses are huge. Optimizing Processes A great example of a traditionally non-networked company using IoT to make... (more)

Building Scalable Distributed Systems

Prevention is the best medicine The best way to build a distributed system is to avoid doing it. The reason is simple — you can bypass the fallacies of distributed computing (most of which, contrary to some optimists, still hold) and work with the fast bits of a computer. My personal laptop has a nice sticker by SignalFX; it’s a list of speeds of various transport mechanisms. Basically the sticker says to avoid disks and networks, especially when you go between datacenters. If you do that, and employ some mechanical sympathy, you can build awesome stuff like the LMAX disruptor t... (more)