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Top Stories by PagerDuty Blog

Gearing up for Digital Transformation By Vera Chen Modern organizations face great challenges as they embrace innovation and integrate new tools and services. They begin to mature and move away from the complacency of maintaining traditional technologies and systems that only solve individual, siloed problems and work “well enough.” In order to build a product that delivers continuous value, organizations must discover and address the true pain points and pitfalls teams experience throughout the incident management lifecycle in order to innovate solutions that boost revenue, increase system availability and performance, and augment employee productivity and efficiency. These companies must undergo a digital transformation. In recent months, the product team here at PagerDuty has continued to impress me with their feature releases that aim to improve the welfare of ... (more)

ITOps in the Modern Ops World | @DevOpsSummit #Agile #DevOps #ContinuousDelivery

ITOps in the Modern Ops World By Patrick O'Fallon As modern operations gain momentum, it is quickly becoming the new norm for business. Infrastructure has become malleable and self-service is in demand. As a result, traditional IT operations need to evolve from legacy models with outdated tools and methodologies - a thought that's often met with opposition since it's these very legacy tools that have kept systems up and business running. Yet it is more imperative than ever that ITOps build a framework for managing a more hybrid and agile infrastructure because it is this very ag... (more)

NASA’s Juno Mission and IT Operations | @DevOpsSummit #APM #DevOps #ContinuousTesting

NASA's Juno Mission and IT Operations By Ophir Ronen I've always wanted to be a starship pilot traveling the stars. While there is a slim chance of interstellar travel happening in my lifetime, we are starting to enter a fascinating era. We're doing incredible things like landing on comets, testing ion engines, and even exploring EM-drives. What's especially exciting right at this moment is humanity placing a probe around one of the most intense environments in the solar system - orbiting Jupiter. Harsh Environments The Juno spacecraft has to deal with an incredibly harsh environ... (more)

A Coordinated Response Culture for Incident Management | @DevOpsSummit #APM #DevOps

A Coordinated Response Culture for Incident Management By Christopher Tozzi An organizational culture that prioritizes coordinated response to incidents is vital for monitoring and managing an IT infrastructure. Incident management won’t go smoothly if teams don’t want to or know how to coordinate their response to alerts. What is a Coordinated Response? To break it down simply, a coordinated response in the IT world generally involves notifying the right people and mobilizing teams immediately, providing access to contextual information for seamless alignment, and getting the te... (more)

Six DevOps Case Studies | @DevOpsSummit #Agile #DevOps #Microservices

Six DevOps Case Studies By Chris Riley Admittedly, two years ago I was a bulk contributor to the DevOps noise with conversations rooted in the movement around culture, principles, and goals. And while all of these elements of DevOps environments are important, I've found that the biggest challenge now is a lack of understanding as to why DevOps is beneficial. It's getting the wheels going, or just taking the next step. The best way to start on the road to change is to take a look at the companies that have already made great headway into modern software delivery. There is no one... (more)