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Top Stories by PagerDuty Blog

How to Learn from Failure in DevOps By Eric Bruno DevOps failure is a touchy subject with some, because DevOps is typically perceived as a way to avoid failure. As a result, when you fail in a DevOps practice, the situation can seem almost hopeless. However, just as a fail-fast business approach, or the "fail and adjust sooner" methodology of Agile often proves, DevOps failures are actually a step in the right direction. They're the first step toward learning from failures and turning your DevOps practice into one that will lead you toward even greater success, sooner rather than later. DevOps has its roots in Agile, where shorter development cycles with frequent feedback loops guide you quickly, over a period of time, toward product delivery that is more aligned with customer needs. The point of the feedback loop is to learn from your actions through customer feedb... (more)

PagerDuty & SaaStr C-Level Diversity Awards

Announcing the First Inclusion for Impact Awards From PagerDuty, Crunchbase, and SaaStr In 2017, we saw an unprecedented movement within the technology industry to acknowledge and address the diversity and inclusion issues that have too long been the norm. In an effort to celebrate those taking action, PagerDuty is joining forces with Crunchbase and SaaStr to identify and applaud women executives in various technology business roles. These women have excelled in both leadership and performance in their respective spheres of influence. The first Inclusion for Impact Awards will in... (more)

4-Step Sailboat Retrospective for Smooth Sailing

Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan of sailing or not, you may find the Sailboat Retrospective, a simple but effective Agile retrospective, extremely useful. This retrospective technique uses a sailboat as a metaphor for the team. The idea is that the team is on a sailboat, heading towards their goal while dealing with winds and icebergs along the way. Winds help propel the boat forward but obstacles such as pirates, rocks, and stubborn anchors represent the risks that the team mi... (more)

The Importance of Operational Maturity and Being Application-Centric | @DevOpsSummit #Agile #DevOps

The Importance of Operational Maturity and Being Application-Centric By Michael Churchman Is your organization's IT system operationally mature, and is it application-centric? In today's digital landscape, achieving both of these are crucial for the success of any serious IT operation - both at the enterprise level and in the context of smaller organizations. What is operational maturity? It is a general measure of the overall consistency, reliability, resilience, coherence, and sophistication of an IT system at the levels of management, design, and operation. There have been seve... (more)

Intern Spotlight: Yiyun Liang

My name is Yiyun and I’m currently a Computer Science student at the University of Waterloo. I’m a Software Engineer intern on the Core team here at PagerDuty. In this post, I would like to share some reflections on my experience over the past four months at PagerDuty. My team maintains and develops several core libraries and services that are used by different teams so that the engineering organization at PagerDuty can move forward rapidly. Internship Highlights A regular day of work involved getting into the office in the morning, grabbing a cup of tea or coffee, attending our... (more)