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Incident Management and Continuous Integration, a Partnership for Success By Zachary Flower As a developer, I’m a huge fan of continuous integration. For the uninitiated, continuous integration is a software engineering practice in which code changes are tested as soon as they are committed. This enables early problem detection. It also provides immediate feedback on code quality, allowing for issues to be identified and fixed immediately. Often mentioned in the same breath as continuous integration is continuous deployment. Continuous deployment is an extension of continuous integration in that, as soon as the unit tests pass, the code is immediately released to production. By continuously integrating and deploying code changes, developers can reduce risk and quickly adapt the product to the business’ needs. This process, while incredibly valuable to both developers ... (more)

Gearing up for #DigitalTransformation | @CloudExpo @PagerDuty #IoT #ML

Gearing up for Digital Transformation By Vera Chen Modern organizations face great challenges as they embrace innovation and integrate new tools and services. They begin to mature and move away from the complacency of maintaining traditional technologies and systems that only solve individual, siloed problems and work “well enough.” In order to build a product that delivers continuous value, organizations must discover and address the true pain points and pitfalls teams experience throughout the incident management lifecycle in order to innovate solutions that boost revenue, in... (more)

ITOps in the Modern Ops World | @DevOpsSummit #Agile #DevOps #ContinuousDelivery

ITOps in the Modern Ops World By Patrick O'Fallon As modern operations gain momentum, it is quickly becoming the new norm for business. Infrastructure has become malleable and self-service is in demand. As a result, traditional IT operations need to evolve from legacy models with outdated tools and methodologies - a thought that's often met with opposition since it's these very legacy tools that have kept systems up and business running. Yet it is more imperative than ever that ITOps build a framework for managing a more hybrid and agile infrastructure because it is this very ag... (more)

The IT Black Hole | @DevOpsSummit #Agile #DevOps #ContinuousDelivery

The IT Black Hole By George Kucera A decade ago I worked on solutions for the office of the CIO, including IT Portfolio Management and IT Financial Management. When it came to forecasting and performing cost allocation, the problem child was always IT operations. I had heard, "operations is a black hole" or that something was, "opaque to us" dozens of times. In the business proposals at major banks, they would use heuristics to staff and budget for applications in operations. This problem still exists, in spite of the improvements of DevOps and agile methodologies. Why is plannin... (more)

NASA’s Juno Mission and IT Operations | @DevOpsSummit #APM #DevOps #ContinuousTesting

NASA's Juno Mission and IT Operations By Ophir Ronen I've always wanted to be a starship pilot traveling the stars. While there is a slim chance of interstellar travel happening in my lifetime, we are starting to enter a fascinating era. We're doing incredible things like landing on comets, testing ion engines, and even exploring EM-drives. What's especially exciting right at this moment is humanity placing a probe around one of the most intense environments in the solar system - orbiting Jupiter. Harsh Environments The Juno spacecraft has to deal with an incredibly harsh environ... (more)